Return / Refund Policy:

We allow returns up to 30 days. The item must be unused, in the same condition that you received it, and in its original packaging.

You must include your receipt or order confirmation number.

Unless the return is due to our error, you will be responsible for paying for your own shipping costs for returning your item. Initial shipping costs are non-refundable.

The Return Process:

To initiate a return, follow these steps:

1: Contact our customer service team using the traingroundedfitness.com website.
2: If your return is accepted, we will provide you with a return shipping address.
3: Pack the item securely in its original packaging, and include your order number or        receipt in the package.

Warranty Policy:

Train Grounded warrants that the towel attachment will be free from defects in the materials and workmanship under normal, intended use during the warranty period. The warranty is extended only to the original purchaser and is non-transferable.

The warranty period is 3 months from the original date of purchase or date of delivery.

Exclusions and Limitations:

This limited warranty does not cover any damage, malfunctions, or failure resulting from normal wear and tear over time, improper installation, misuse, or negligence. Use of the product outside of its intended purpose is also not covered by this warranty.